Hi there!
My name is Jim, I’m a User Experience & User Interaction designer living in Zoetermeer, in the Netherlands. I believe that a great experience can create a bonding between the user and the product, service, or with the brand.
People who know me quite well describe me as a hard-working, ambitious person with a sense of humor.
Skills
Usability research
Information architecture
Usability testing
Wireframing
SEO
Interaction design
User research
HTML & CSS
Prototyping
WordPress
Design thinking
UX strategy
Hotjar
Adobe XD, Ps, InD & Ai
Magento
Working experience
May 2020 – present | Anywhere365
Fulltime UX & UI designer
Anywhere365 provides enterprise dialogue management and omnichannel cloud contact center solutions for Microsoft Teams where enterprises can manage and automate dialogue and workflow. As a UX Designer, I’m responsible for the browser-based chat application (Webchat). Working in teams, define/validate user stories, conversation interaction/flows, service design.
Conversational Design | Conversation Flow | Dialogue Routing | AI | Contact Center | UX UI design | Prototype | UX Research | UX strategy | Dashboard Reports | Social actor | Persuasive technology
Sep 2017 – April 2020 | Fittergy Group
Fulltime UX & UI designer
Providing the company a strategic websites for different occasions such like e-commerce, branding and formulation developing of supplements.
Activities: user research, UI design, prototyping, usability testing, frontend WordPress and Magento, Hotjar analyse and Google Analytics.
June 2015 ‐ Sept. 2016 | Webelephant | E-commerce agency
Visual UI Designer
Activities: UI Design, graphic design, brief the developers about the
UI design.
Jan. 2015 ‐ June 2015 | Webelephant | E-commerce agency
Internship Online marketeer, Visual/UI Designer
Activities: copywriting, linkbuilding, SEO optimization, UI Design,
graphic design, brief the developers about the UI design.
Licenses & Certifications
Information Visualization: Getting Dashboard Right
The Interaction Design Foundation
Basic Principles of Online Marketing
Google
info@jimtsang.nl
I’m looking forward to meet you. Feel free to mail me for any questions about my work.